Returns and exchanges
Returns
At Bunon Batte, we understand that what seemed really nice may not be right for you. And itβs OK. You can return a product that is unworn, unused, unwashed, unaltered, undamaged, retaining the original tags, and in the original packaging within 7 days from the date of delivery. Note that you canβt return any products that you bought on sale.
To request a return, click the link below. You'll be asked to log in if you haven't already β use the same email address you used when placing your order.
Request a return
A shipping fee of INR 200 per product will be deducted from all orders to arrange for pickups.
Exchange
We want you to love what you wear! If you need a different fit, we provide replacements for the exact same item. While we cannot swap one design for a completely different look, we are happy to help you get that specific piece in your preferred size. You can request an exchange if:
Shipping errors: The item or size arriving at your door doesn't match what you originally requested in your confirmation.
Quality Issues: You find a manufacturing flaw or damage. If this happens, please take a quick photo the moment you open your package so we can fix it for you.
Fit Preferences: The garment doesnβt sit quite right on you, or perhaps you accidentally clicked the wrong size during checkout.
Product Condition: To qualify for a swap, our warehouse team must verify the item is unworn. Please keep all original tags and packaging attached and in good shape. To exchange, you can request an at-home pick-up.
To request an exchange, simply email us at [email protected] or call/whatsapp us at +91 99022 21516.